Frequently Asked Questions
Can I purchase a plan directly from AvantaGuard?
No, plans may only be purchased through an authorized dealer at the time of vehicle purchase.
Are AvantaGuard Plans insured?
Yes. All our coverage plans are underwritten by an A-Rated insurance company.
In Canada this insurer is Northbridge General Insurance.
I have questions about my coverage. Who should I contact?
If you have a plan with AvantaGuard, you can contact our customer service team by calling (888) 828-2682.
Can I put more than one vehicle on my plan?
No, you cannot put more than one vehicle on the same plan.
How do you pay claims?
Generally, the repair shop where you take your vehicle will submit your claim. Once the claim is approved, the shop performs the repairs and sends the invoice directly to AvantaGuard. Claims are paid upfront by AvantaGuard directly to the repair shop.
How much do AvantaGuard plans cost?
The price of your plan depends on various factors, including your vehicle make, model, year, mileage, and the level of coverage and length of the contract. Your selling dealer will review the options that are available for the specific vehicle you are purchasing.
Where can I get my vehicle repaired?
If you are unable to return to the selling dealer for repairs, please contact us and we will assist you with finding a repair shop.
Can I buy an AvantaGuard plan on a vehicle that I already own?
No, plans may only be purchased at the time of vehicle sale from an authorized dealer.